Dear customer,

It is very important to us to make your treatment as pleasant as possible. This also includes that you know exactly what services we provide. Therefore, please note the following general terms and conditions, which regulate the contractual relationship between you and us and which you recognise with your booking.

Thank you for choosing holistictrans4mation treatment services. Please review the following terms and conditions carefully before scheduling an appointment:

Appointment scheduling:

Appointments can be scheduled online, by phone, or in-person. We recommend scheduling appointments in advance to ensure availability. We require at least 24 hours’ notice for cancellations or rescheduling of appointments.

Treatment Time/ Delay:

The treatment time also includes the time to undress.

For customers who arrive late for an agreed appointment, the treatment time is reduced if the therapist has a connection appointment. If the therapist does not have a connection appointment, they may be able to give the full treatment time despite the delay. Customers are asked for punctuality in their own interest.

Payment:

Payment is due at the time of service. We accept cash, credit cards, and debit cards. We reserve the right to charge a fee for missed appointments or late cancellations.

Health conditions:

It is important that you disclose any health conditions, injuries, or concerns you may have before receiving a holistictrans4mation treatment. We reserve the right to refuse service if we believe that the treatment could be harmful to your health.

All treatments by Holistictrans4mation are carried out in consultation with the customer, who commits themself to truthful information about their state of health and the consequences of the treatment to the therapist.

Professionalism:

Our therapists are trained professionals who adhere to a strict code of ethics. We expect our clients to treat our therapists with respect and professionalism.

Confidentiality:

All client information is confidential and will not be shared without your consent, except as required by law.

Liability:

We are not liable for any injuries or damages that may occur during or after the holistictrans4mation treatment session, except in cases of gross negligence or wilful misconduct.

Consent:

By scheduling an appointment and receiving a treatment, you consent to these terms and conditions.

Insurance:

We may accept some forms of insurance, but it is the responsibility of the client to verify coverage and payment with their insurance provider.

Compliance with treatment:

It is the responsibility of the client to comply with the prescribed treatment plan and to communicate any changes or concerns to the physiotherapist/ therapist

If you have any questions or concerns about these terms and conditions, please contact us before scheduling an appointment.

Privacy Policy Information

We are pleased about your interest in our company. Privacy policy for information on how we collect use and disclose information for our users.

We take our users’ privacy very seriously, and we are committed to protecting the information that we collect, use, and disclose. This privacy policy outlines how we collect, use, and disclose information for our users.

Information we collect:

We may collect personal information such as your name, email address, phone number, and location. We may also collect non-personal information such as your IP address, browser type, and operating system.

How we use information:

We use personal information to provide our services to you, to communicate with you, and to improve our services. We may also use non-personal information for research purposes, to analyse user behaviour, and to improve our services.

How we disclose information:

We may share personal information with third-party service providers who help us provide our services. We may also disclose personal information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety.

Data security:

We take appropriate measures to protect the information that we collect from unauthorized access, disclosure, or destruction.

Changes to this privacy policy:

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

If you have any questions or concerns about this privacy policy, please contact us at info@holistictrans4mation.ch.

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